Friday, August 29, 2008
“As responsible stewards of the community’s generous donations, and with the current high fuel and food prices, Metro United Way is ‘going green’ ” with its campaign kick-off, the organization said in a news release.
To participate, visit their website at http://www.metrounitedway.org/ on Friday, September 5, 2008 at 9:00 am ET.
Thursday, August 28, 2008
Wednesday, August 27, 2008
UPDATED: Upic member organizations now have access to the Staples Business Advantage program. This program is not for personal use. Our program provides the simplicity of online ordering and substantial discounts compared to your local Staples retail location. To enroll in the program, please email our dedicated Staples account manager.
See updated post above.
Thursday, August 21, 2008
Introducing Upic Solutions On-Demand Training Series!
We know that your time is valuable...that's why we've developed 5-8 minute mini-webinars on various Upic services.
These sessions are free to all Upic members and may be viewed at any time from any broadband internet location. We even provide completion certificates after each track.
To sign up for our pilot of the on-demand classes, please contact the Upic University registrar. You will be enrolled in classes that correspond to your United Way's service level.
Orientation Track (All Upic members)
Designed to assist new Upic members with the basics of Upic University, our Help Desk, and Virtual Office navigation. Each class is approximately five minutes in length.
1. Welcome to Upic University
2. Creating a Help Desk Ticket
3. Logging into Virtual Office
Virtual Office Track (Virtual Office service members)
Designed to assist Upic members with the basics of Upic Virtual Office (VO) system. Each class is approximately five minutes in length.
1. Logging into Virtual Office
2. Options & Settings
3. Spam Filter overview
4. Web Filter overview (in production)
5. Printing in Virtual Office (in production)
Watch this space for more information on additional on-demand webinars.
Wednesday, August 20, 2008
Customer Service Rep
Deskside Support Tech
Senior System Admin
To see all of our new positions and to apply, please visit our website at:
Tuesday, August 19, 2008
Sunday, August 17, 2008
This year, Upic is projected to process over 400,000 cards at 99.5% character level accuracy and at a fixed fee per card--price determined based upon turn-around-time.
Our process requires about 2-4 weeks for process set-up and testing. With many United Ways starting their processing season around Labor Day, the deadline for set-up and testing is fast approaching.
We're excited to welcome a number of new processing members this year...either processing the majority of their paper pledge cards OR running an early pilot program: Atlanta, Charlotte, Dallas and Phoenix are all participating this year.
Thursday, August 14, 2008
This same seminar costs nearly $900/day Chicago and Boston, but through NKU and related sponsorships only costs $99/each day via this registration link. (Thanks PRosh for the correction).
For hotel discounts, please contact us at this link.
Tuesday, August 12, 2008
We've got a couple of new initatives under way to improve our services to our members...
1) On-demand classroom. We're currently testing our new on-demand learning series with the United Way in High Point, NC. Each web video is less than 10 minutes in length and is focused on a particular subject of interest.
2) New Andar help desk. In a few weeks, we will begin a roll-out of our new Andar help desk, designed to assist with "how to" questions and report writing assistance. Call our dedicated toll free number and you will reach an experienced Andar customer service rep ready to assist you.
Watch this blog for more information!