Thursday, August 21, 2008

On Demand training webinars (part 1)


Introducing Upic Solutions On-Demand Training Series!

We know that your time is valuable...that's why we've developed 5-8 minute mini-webinars on various Upic services.

These sessions are free to all Upic members and may be viewed at any time from any broadband internet location. We even provide completion certificates after each track.

To sign up for our pilot of the on-demand classes, please contact the Upic University registrar. You will be enrolled in classes that correspond to your United Way's service level.


Orientation Track (All Upic members)
Designed to assist new Upic members with the basics of Upic University, our Help Desk, and Virtual Office navigation. Each class is approximately five minutes in length.
1. Welcome to Upic University
2. Creating a Help Desk Ticket
3. Logging into Virtual Office

Virtual Office Track (Virtual Office service members)
Designed to assist Upic members with the basics of Upic Virtual Office (VO) system. Each class is approximately five minutes in length.
1. Logging into Virtual Office
2. Options & Settings
3. Spam Filter overview
4. Web Filter overview (in production)
5. Printing in Virtual Office (in production)

Watch this space for more information on additional on-demand webinars.

No comments: