Friday, October 24, 2008

Urgent Windows update

(Sat 8:00 am update) Over the past 36 hours, Microsoft issued a critical security warning for all Windows operating systems. This required Upic Solutions to perform emergency maintenance on all data center servers and Upic member personal computers covered by our Technical Help Desk (Adagio).

Microsoft and Upic management believed that the severity of this issue warranted immediate action and therefore we are conducted an emergency shutdown of data center servers on Friday, October 24th starting at 8:00 pm Eastern. As of 7:00 am on Saturday morning, all Upic hosted services were completely patched and were fully operational.

Upic member PC systems (with the help desk A icon loaded)will also receive this Microsoft security patch via our remote control capability the next time they are powered on. All systems will require a short reboot cycle once the patch is applied, so this means that system startup will have this extra step on Monday.

You do not need to take action to receive and initiate this patch. Upic's remote management services will deploy and reboot all workstations to activate the solution and secure your systems covered by our technical help desk service.

Microsoft recommends that ALL Windows PC's receive this patch as soon as possible. For home PC's, please run the Windows update by going to Start> All Programs> Windows Update.

Technical details for Microsoft Security Bulletin MS08-067 are documented here.

For ongoing news coverage (in non-technical language), please see the following links.
Microsoft's urgent security update: What it means
Microsoft Bug: Patch Now, Patch Fast
Time to patch Windows again ASAP
New Worm feeds on latest Microsoft bug

Our Help Desk technicians will be available to assist you or answer any questions starting at 7:00 am on Monday.

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